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EVGA-GTX1080

Yesterday, we discussed a trouble with EVGA's GTX 1070 and 1080 cards where at least some GPUs had failed unexpectedly and in fairly high-profile means. In response, EVGA said it would ship thermal pads to any customer who requested them. The company has made a follow-upward annunciation to the customs in which it discusses the trouble and promises a new set of BIOS updates for its GPUs that should bring the cards dorsum into thermal trim, whether you lot apply the supplemental pads or not.

On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty bike or lower. All the same, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed. Decision: EVGA offers total warranty back up on its products, with cantankerous-transport RMA*, and stands behind its products and commitment to our customers.

To resolve this, EVGA will exist offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components beyond all operating temperatures. This VBIOS will exist released in the adjacent few days and users tin download it and update their cards directly. This update resolves the potential thermal problems that have been reported, and ensures the card maintains safe operating temperatures.

EVGA will still offer its thermal pads for free to anyone who wants them; interested users can asking a fix of these pads here. (Curlicue to the bottom). EVGA has also stated that whatsoever customer who is uncomfortable performing the update themselves may request a warranty cantankerous-shipped product with a new VBIOS. All EVGA cards will also use the new BIOS that ship after xi/1/2016. From the EVGA website:

The EVGA EAR(Advanced RMA Program) and Cantankerous Shipping options are available in the Continental United States, Hawaii, Alaska, Canada, European union, Uk, Norway, and Switzerland. EVGA offers Standard RMA replacement options in the Middle East, Africa, Republic of india or outside of the before mentioned supported areas.

In either case, customers who have damaged cards will be taken care of.

EVGA-Card-Replacement

While no 1 likes to see their GPU transform from a $500 to $700 loftier-end workhorse to burned-out circuitry, EVGA seems to exist handling this right. The number of cards that take failed appears to be pocket-size, and it many only be an edge-case — but the right way to bargain with problems similar this is to address them in ways that minimize their chances of happening in the time to come. EVGA had previously calibrated the sound profile on its ACX 3.0 GPUs to a very low threshold, then the company should have some headroom to increment GPU cooling without turning its cards into Dustbusters.

One last annotation: EVGA has included a list of hardware that its new VBIOS will apply to, equally shown in a higher place, but we've only heard well-nigh ACX iii.0 cards from the 1080 and 1070 families flaming out. While we withal recommend that customers with one of the relevant part numbers utilise the update, the problem appears limited to merely ACX 3.0 hardware. EVGA's FAQ states that Founders Edition, blower-type cards, Hybrid designs, and its Hydro Copper products are not included.